Baseball Crush Support
A match-3 baseball puzzle game for iPhone and iPad.
Contact us
Email colebuildsai@gmail.com. Please include your device model, iOS version and, if it's about a level, the level number. We usually reply within a few days.
How do I restore the Championship Pack?
Open Settings › Restore Purchases in the game, or tap Restore Purchases on the Championship Pack screen. Answer the grown-up question, and the pack unlocks again. Make sure you're signed in to the App Store with the same Apple Account you bought it with.
Can my family use the Championship Pack?
Yes. The Championship Pack supports Family Sharing. If you have Family Sharing set up with purchase sharing turned on, family members can unlock it at no extra cost using Restore Purchases.
What does the Championship Pack include?
Levels 21–40 in four extra stadiums (Night Stadium, Desert Ballpark, Championship Park and The Crown), plus new power-ups and obstacles. It's a one-time purchase, not a subscription. Levels 1–20, the Daily Challenge and Extra Innings are always free.
A purchase is "waiting for approval"
That means Ask to Buy is on for this account. A parent or guardian can approve the request on their own device, and the pack unlocks automatically once it's approved.
How do I change my player name or mascot?
Tap your player name at the top of the Home screen (or open Profile), then tap Edit Player. Names can be up to 12 letters and numbers. Your player name stays on your device; it is never shared.
I deleted the app. Is my progress gone?
Progress (stars, scores, achievements, your player name and mascot) is saved only on your device. Deleting the app deletes it, unless you restore the device from a backup that includes it. There are no accounts or cloud saves. A Championship Pack purchase is never lost: restore it as described above.
Does the game need the internet?
No. Everything works offline, including the Daily Challenge. The internet is only used by the App Store itself when you buy or restore the Championship Pack.
Sound or vibration isn't working
Check Settings › Music / Sound Effects / Haptics in the game. The game follows your iPhone's Ring/Silent switch, so it stays quiet when the switch is set to silent. Vibration also needs System Haptics turned on in the iPhone's Settings › Sounds & Haptics.
Accessibility
Baseball Crush supports VoiceOver (swipe up or down on a tile to choose a swap), larger text sizes and Reduce Motion. Every tile has its own shape as well as its own colour. "Calm Effects" in Settings reduces shaking and particles.
Requirements
iPhone or iPad with iOS 17 or later.